Question:
Are British casinos allowed to advertise on television, radio, the internet etc…?
Answer :
Yes, but a lot of restrictions are placed on such advertisements. Any UK-licensed gambling operator who wants to advertise their products needs to comply with the relevant advertising codes of practice. There are different codes of practice for different media. Typically the codes [...]
Question:
Are there any standard or “official” rules of play for Bingo or Keno?
Answer:
No. It may come as a surprise to regular Bingo / Keno players, but there is no official rulebook for the game. That means there are no legal definitions of the game of Bingo / Keno, or standard set of rules under which [...]
Question:
An organisation has emailed or written to me to tell me that I have won a prize in a lottery. Could it be real, even if I didn’t enter myself into the lottery or prize draw? What action should I take?
Answer:
It is a fraud, and you should delete the email or bin the letter (or [...]
Question:
Am I breaking the law if I’m in the UK and I gamble on the internet?
Answer :
No. To quote from the Gambling Commission website :
There is nothing in current legislation which makes it illegal, or seeks to prevent, British residents gambling on the internet in their own homes
You are advised to gamble at sites [...]
Question :
A casino in the United Kingdom has withdrawn my membership after saying I do not gamble enough. Can I complain to the Gambling Commission?
Answer :
You won’t get very far by complaining to the Gambling Commission in this case. If a casino decides to exclude a customer for any sort of commercial reason, [...]
Question:
If I think I have a problem with my gambling, where can I find help?
Answer:
Your first port of call should be your local branch of Gamblers Anonymous. In the UK you could also try GamCare. GamCare can “talk” to you live on-line, as well as offering face-to-face and phone support.
All reputable casinos will allow you [...]